I attempt to process and ship all orders within a week of purchase. This is not always possible but I will always do my best. If you need something in a hurry please contact me and I'll try to accommodate you.
Basic tracking is included for packages (not small items) within Australia but chasing up late or missing packages is the responsibility of the customer.
If you have not purchased postal insurance I am unable to accept responsibility if an item is lost or damaged on the way to you. Please let me know if you'd like your package insured or if you'd like you items posted with a different service.
Most items should arrive within Australia in 7 days. Add a few days in December. Anywhere else in the world allow up to 4 weeks for your package to arrive.
If you have any other questions, please get in touch!